> For the complete documentation index, see [llms.txt](https://doc.simax.fr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.simax.fr/fonctionnelle/caisse/impression-et-duplicata.md).

# Impression et Duplicata

Lors du passage du client en caisse, il faut cocher **« Imprimer ».**

<figure><img src="https://1324884545-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvBJ3Kpe0vg6NlDz0QDIX%2Fuploads%2FigyMQab3hsnRwln7Qv05%2F22.png?alt=media&amp;token=09f2d660-01b3-4326-bcde-3208d877ab20" alt=""><figcaption></figcaption></figure>

Après le règlement, le ticket sera imprimé.

Dans le cas où le client a perdu son ticket et vous sollicite pour un nouveau ticket, il faut aller dans **Caisse > Recherche Ticket de caisse**.

Vous recherchez le ticket de caisse demandé et cliquez sur **\[\[Duplicata]]**.

<figure><img src="https://1324884545-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvBJ3Kpe0vg6NlDz0QDIX%2Fuploads%2FteD469PlhLBco7x3D0b6%2F23.png?alt=media&amp;token=9ed6b35b-9983-40ad-941a-9473a592af9e" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
L’original du ticket ne peut être imprimé qu’une seule fois. En revanche, les duplicatas peuvent être réimprimés autant de fois que nécessaire.
{% endhint %}

&#x20;

<div><figure><img src="https://1324884545-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvBJ3Kpe0vg6NlDz0QDIX%2Fuploads%2FLkI2kE2kxa98hzipXZ4B%2Forigina.jpeg?alt=media&amp;token=7cbae45b-6662-4b33-a882-9ecad579f35d" alt=""><figcaption></figcaption></figure> <figure><img src="https://1324884545-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvBJ3Kpe0vg6NlDz0QDIX%2Fuploads%2FfCkqlbFj6nMAEwti9K6w%2Fduplicata.jpeg?alt=media&amp;token=0d0911d7-4d05-458d-83e2-4067f0fbae26" alt=""><figcaption></figcaption></figure></div>

Vous pouvez voir les historiques des impressions dans **Caisse > Historique > Historique des impressions**.

<figure><img src="https://1324884545-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvBJ3Kpe0vg6NlDz0QDIX%2Fuploads%2FjMSIFvgJ8MNMEvd5W4sa%2F24.png?alt=media&amp;token=431ce3ad-eedb-4958-b682-587800c052b9" alt=""><figcaption></figcaption></figure>


---

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