# The Credit notes

## Context: 

BRED Germany recently ordered 100 office footrests for a total amount of €8,000.

MASOCIETE sent an invoice for €8,000 and BRED Germany made the payment.

After delivery, BRED Germany discovers that 10 footrests are defective, amounting to €800. Informed of the situation, MASOCIETE accepts the return of the 10 footrests and issues a credit note for refund.

## Implementation in Simax 

First, you need to create the order and the invoice.

<figure><img src="/files/pfC5fZyDG8Ha4TEdub2Q" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/zYSUZfiJORUFu72UG0rW" alt=""><figcaption></figcaption></figure>

Now you can create a credit note for the invoice by selecting the relevant invoice and clicking on **\[\[Credit note]]**.

<figure><img src="/files/zFTAYvzM4K7flCM0sbjC" alt=""><figcaption></figcaption></figure>

The credit note line must be modified according to the items being returned. In our case, there will be 10 footrests to return.

<figure><img src="/files/IWbgR4ey0myKOIh4jRe6" alt=""><figcaption></figcaption></figure>

Finish by clicking **\[\[Save]]**.

Note that we can see the details of the invoice linked to the credit note in **\[Related documents].**

<figure><img src="/files/CVqrvYpXtxu6GTIptGUE" alt=""><figcaption></figcaption></figure>

The credit note can be viewed in **Sales > Invoicing > Credit Notes.**

<figure><img src="/files/J3Gu7QXqlmQ3PhYsVOgm" alt=""><figcaption></figcaption></figure>


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