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# Customer deposits
In some cases, a deposit may be required before an order is completed; the company then issues a deposit payment request, which it sends to the customer so that they can make the payment.
## Customer deposit
A **customer deposit** is a sum of money paid by the customer **before delivery of the goods or completion of the service.**
In this case, **Le Petit Rapporteur** placed an order for **5 deck chairs** with **MASOCIETE**, followed by a **30% deposit required to confirm the order.**
## **Implementation**
To create an order that requires, for example, a **30% deposit,** you can do the following: **Sales > Order > Orders**, then **\[\[New]].**
And, yes, you have to **save** it.
## Customer deposit settlement
When the customer receives the request for payment of the deposit, they can proceed to payment.
Following on from the order for **5 deckchairs**, once the deposit request has been sent, **Le Petit Rapporteu**r will pay the deposit using the same payment method.
## Implementation
In order for your accounting manager to record a customer's down payment, for example, they can go to **Cash flow > Inflow Management > Customer Deposit stettlement.**
By selecting the **Customer,** the **Order**, and the **Amount**, as well as the **information** corresponding to that order, the form is filled in automatically.
Finally, **save.**
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