# Customer deposits

In some cases, a deposit may be required before an order is completed; the company then issues a deposit payment request, which it sends to the customer so that they can make the payment.

## Customer deposit

A **customer deposit** is a sum of money paid by the customer **before delivery of the goods or completion of the service.**

In this case, **Le Petit Rapporteur** placed an order for **5 deck chairs** with **MASOCIETE**, followed by a **30% deposit required to confirm the order.**

## **Implementation**

To create an order that requires, for example, a **30% deposit,** you can do the following: **Sales > Order > Orders**, then **\[\[New]].**

<figure><img src="/files/NWsRDy7UsonOOeAKoMPV" alt=""><figcaption></figcaption></figure>

And, yes, you have to **save** it.

## Customer deposit settlement

When the customer receives the request for payment of the deposit, they can proceed to payment.

Following on from the order for **5 deckchairs**, once the deposit request has been sent, **Le Petit Rapporteu**r will pay the deposit using the same payment method.

## Implementation

In order for your accounting manager to record a customer's down payment, for example, they can go to **Cash flow > Inflow Management > Customer Deposit stettlement.**

By selecting the **Customer,** the **Order**, and the **Amount**, as well as the **information** corresponding to that order, the form is filled in automatically.

<figure><img src="/files/qjHVuHdsH6d7C0dDnJEz" alt=""><figcaption></figcaption></figure>

Finally, **save.**<br>


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